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The Pack Smart Group

4.7(52 reviews on Google)

Fulfillment company in Coventry, United Kingdom

About The Pack Smart Group

The Pack Smart Group runs two fulfilment centres in Coventry for online retailers, under the tagline Pick. Pack. Post. Its outsourced service covers receiving goods, secure CCTV storage, pick and pack, packaging, labelling, dispatch through trusted carriers, and a returns service. Brand divisions include MusicSmart, SportsSmart and DrinksSmart, and supplement and vitamin fulfilment and print on demand are also listed. Clients use myPackSmart, a cloud-based platform with real-time order tracking. It connects with Shopify, WooCommerce, TikTok, eBay, Amazon and Bandcamp. The work is mainly B2C, and it does not take on FBA rework for Amazon. Rated 4.7 from 52 Google reviews, 46 of them five stars. Quotes are available on request, and the team tailors the service to each client's needs. Music, drinks and sports brands are its main specialties.

What reviewers mention: helpful staff (13), helpful people (5), album (4), vinyl (3), value for money (3), cds (3), affordability (2), ongoing support (2), attention to detail (2), easy to work with (2)

Services and details

  • Ecommerce order fulfillment

    Yes
  • Returns handling

    Yes
  • Shopify integration

    Yes
  • Other store platform integrations

    Yes
  • Amazon and marketplace fulfillment

    Yes
  • Health and beauty products

    Yes

No information yet on b2B and retail fulfillment, customs and import handling, bonded warehouse, temperature-controlled storage, dangerous goods, fashion and apparel, kitting and value-added services, warehouses in more than one country, works with brands from outside the EU. The website did not say; call and ask.

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Listing compiled from public sources on 2026-10-05. Report a correction or request removal. Back to fulfillment companies in the United Kingdom.